• CPD Points: 1 [E] [PS]
  • Price: $44.00
  • Area: Legal Skills & Technique; People Skills & Management; Professional Negligence (general); Wellbeing and Lifestyle; Workplace, Business and Career
  • Delivered: June 2020
Digital Content
  • Recording
  • Paper (none)

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Description

This session is presented to early career lawyers by Claire White who is joined by Gayle Johnstone, Manager Operations, Legal Profession Board of Tasmania. The presenters provide insight into the process of dealing with a complaint from the perspective of an investigator of the LPBT and a practitioner. Key takeaways from this session include – Best practices and how to avoid complaints; The process if you receive a complaint; and Your obligations as a practitioner.

Claire White, Senior Associate, Douglas & Collins

About the Presenter:

Ms Claire White graduated from the University of Tasmania with a combined degree in Science and Law in 2006. Following several years working in the finance sector, she completed her Graduate Certificate of Legal Practice and was admitted to the Supreme Court of Tasmania in 2010. Following her admission, she worked as Associate to the Honourable Chief Justice Blow AO, before joining a Hobart law firm, where she practised predominantly in family law, child protection, criminal law and wills and estates, routinely appearing as counsel in the Federal Circuit Court of Australia, Family Court of Australia, Supreme Court of Tasmania and local Magistrates Court. She was appointed as an investigator for the Legal Profession Board of Tasmania in 2017, before joining Douglas and Collins in January 2019.

Gayle Johnston, Manager Operations, Legal Profession Board of Tasmania

About the Presenter:

Ms Gayle Johnston was admitted as a Barrister and Solicitor in 1998, shortly after moving to Tasmania from Adelaide. She was a former litigation partner at Simmons Wolfhagen with a significant practice working on behalf of national medical defence insurers. In 2010, Gayle took up a legal role with the newly created Integrity Commission, becoming General Counsel. Between 2015 and 2016 she was the Department Manager Legal Services at TasWater. Currently Gayle is the Manager Operations at the Legal Profession Board of Tasmania, the independent body in Tasmania responsible for receiving and investigating complaints about the conduct of lawyers. In addition to holding a Bachelor of Laws, Gayle was awarded a Graduate Diploma in Health and Medical Law in 2001 and is a 2012 graduate of the Tasmanian Leaders Program. Gayle is a longstanding Board member of The District Nurses, a state-wide community nursing organisation. 

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