Trusted Human-Centred Skills and the Future of Your Work

• CPD Points: 1.5 [PM] [PS]
• Price: $99.00
• Area: People Skills & Management
• Delivered: October 2023

Digital Content

• Recording
• Materials: Slides

To purchase login below

Description

“According to the World Economic Forum’s 2023 Future of Jobs Report, 44 percent of worker skills will be disrupted over the next five years — with analytical skills, creative thinking, self-efficacy skills (resilience, flexibility and agility) and lifelong learning among those in the greatest demand. The WEF also predicts that six in ten employees will require further skills training, but many will lack access to the resources they need.” 'We're all subject to being replaced by a database if all there is is content, but you cannot outsource relationships”. [Charles Green, President of Trusted Advisor Associates]. This session is delivered by James Fletcher, Managing Director, Alta Pete (ACT). James offers this highly interactive and engaging workshop to equip you with insights, and leading-edge strategies that will empower you to navigate the evolving legal landscape successfully. He covers:

• An overview of forces shaping the future of legal work such as generative AI, big data, and automated decision-making and how these technologies might impact the legal profession;
• The human-centred skills that lawyers will need to thrive in the face of disruption, such as creative thinking, resilience, flexibility, lifelong learning and relationship intelligence (RQ);
• An explanation of Maister’s 'Trusted Advisor' and 'Trust Equation' Frameworks, including practical ways to apply these frameworks to build trust with clients and colleagues, and enhance professional influence.

The key takeaways include:

• Be prepared for the global mega-trends and forces causing disruption in the legal sector;
• Position yourself to harness the potential of AI and automation, while addressing potential challenges and pitfalls for lawyers;
• Learn how to set yourself apart as a 'Trusted Advisor' with the power to influence and make a difference in legal interactions.
• The benefit of practical case studies and interactive discussion on these important topics.

Recent feedback about Society webinars presented by James Fletcher

'Wonderful seminar. Really really beneficial. I would recommend to everyone.'

'Good content relevant to modern day practice and the pressures on individuals.'

'Hi James! Thanks for another wonderful webinar – I look forward to the next one.'

'Another fantastic webinar from James…great delivery and engagement.'

'In this changing world, I found the format to be user-friendly. I liked the ability to ask questions or provide comments during the presentation.'

'Fantastic presentation – clear and concise with useful, practical tips which can be used. James was a warm, engaging and knowledgeable presenter – would happily attend another one of his sessions in the future.'

Testimonials

“Really engaging. Excellent presenter. Great use of different presentation resources!”

'…[James'] workshop delivery style and communication skills were exceptional. James’ rich experience in coaching and mentoring added significant value to the success of the mentor program. I highly recommend James’ training and facilitations services.'

'[The attendee] said it was great how you made everything you were addressing relate to them and it felt relevant.'

 'James has an exceptional ability to connect with individuals, act empathetically while remaining friendly, responsive and always professional. James is also an outstanding lawyer & his communication and problem solving skills are apparent to all. I recommend James unequivocally ….'